What payment methods are accepted online?
We accept online payment by Visa, Mastercard, American Express, China UnionPay, JCB, and Humm. We are soon to be accepting PayPal.
Is it safe to use my credit card through the online store?
All credit and debit card transactions placed through the Giulians online store are processed through Stripe, which is a validated Level 1 PCI DSS Compliant service provider.
This system ensures fraud protection measures are maintained & cardholder data is secure & encrypted for buyer security.
How will I know if you have received my order?
After your order is placed, you will receive a notification to your email account that your order has been received.
Please note, your order is not confirmed until payment has been received & items prepared for dispatch. At this point a notification will be sent to your email account regarding the shipment information and tracking link.
When will I receive my order?
Orders within Australia are sent with Express Post. Express Post will be received within 1–4 business days for Metropolitan areas, and 3-10 business days for Rural areas.
All orders placed outside of Australia will be sent via FedEx priority air shipping and will be received within 1-4 business days.